I recently stayed at Davinci Suites and while the location is fantastic, the service left a lot to be desired. The check-in process was frustratingly slow, and I encountered issues with room service and the cleanliness of the accommodations. Overall, it wasn't quite up to the five-star standard I expected. 😕🌇
Rooms
5.0
The room was spacious but not well-maintained, with rough towels and a less-than-white bath.
Service
5.0
The staff seemed disorganized and unhelpful, especially during check-in and with room service.
Location
5.0
The location is perfect for shops and easy access to the mall.
Dining
5.0
Breakfast was decent, but the overall menu is quite limited.
Facilities
5.0
Facilities such as housekeeping and laundry were basic and not very effective.
Jake
United States of America,
November
2024
6.2/10
My stay at Davinci Suites was quite mixed. While the location was perfect for accessing nearby malls and the breakfast was good, there were significant service issues that affected my experience. The WiFi was unreliable for much of my stay, and the room service I ordered was forgotten. which was quite disappointing.
Rooms
5.0
The suite I stayed in was spacious, but the linens felt rough and worn. It wasn't the luxury experience I had hoped for.
Service
5.0
I found the service lacking. particularly in the bar and restaurant where interactions felt rushed and impolite. There were also delays in food service despite the restaurant being empty.
Location
5.0
The hotel's location is a huge plus. it's safe and right next to a mall with everything I needed, even though it closes at 10 PM.
Dining
5.0
I enjoyed the breakfast, but the dining experience outside of that was below expectations. with the bar service particularly subpar.
Facilities
5.0
The amenities like the gym and spa were decent, but not excellent. The room service definitely needs improvement.
Jon
United States of America,
October
2024
6.0/10
My stay at Davinci Suites had its highs and lows. While the location is fantastic, making it easy to access nearby shopping, I found several aspects of the service lacking. The breakfast options were limited and not very appealing, and I encountered delays during check-in that added to my frustration. Overall, the stay was okay, but the hotel has room for improvement.
Rooms
5.0
I stayed in a Two-Bedroom Apartment that felt like it needed a bit of TLC. The towels were coarse, and the overall cleanliness could use a boost, as the carpets in the hallways appeared worn and a bit dirty.
Service
5.0
The service left much to be desired. I faced slow check-in, and some staff seemed a bit rough around the edges. Additionally, I had an issue with room service not being fulfilled.
Location
5.0
The location is truly a highlight, with easy access to shopping and restaurants nearby. It felt safe and convenient, especially since many places close at 10 PM.
Dining
5.0
The breakfast selection was quite limited and didn't live up to my expectations. Room service was a letdown due to the lack of attention.
Facilities
5.0
While the hotel offers numerous facilities like grocery shopping service and laundry, the execution seemed off as I faced issues with WiFi and room service.
William
United States of America,
October
2024
5.2/10
My stay at Davinci Suites was a mixed bag. The location was convenient, making it easy to explore the shops nearby, but I was disappointed with the slow check-in process. The breakfast was decent, but overall, the service left much to be desired.
Rooms
5.0
I stayed in the Presidential Apartment, but it was ready late due to prior guests. The maintenance felt rushed with staff present while I was changing.
Service
5.0
The service was consistently disappointing. The check-in attendant was slow and unhelpful, and I experienced long waits at the bar and restaurant, even when it was empty.
Location
5.0
The location is perfect for shops, though everything closes by 10 PM, which was a bit inconvenient.
Dining
5.0
Breakfast was good, but the overall menu felt limited and lackluster, especially for room service.
Facilities
5.0
The hotel offers various facilities, but I found the reception area disorganized and the hall carpets dirty.
Kyle
United States of America,
October
2024
6.6/10
My stay at Davinci Suites was quite mixed. The location is excellent, with easy access to shops, but I faced significant issues with service and check-in. Despite having a good breakfast, the overall experience didn't meet my expectations for a five-star hotel.
Rooms
5.0
I stayed in a Two-Bedroom Apartment, which was spacious, but the conditions in the common areas were disappointing, with dirty carpets and worn-out hallways.
Service
5.0
Check-in was quite frustrating. I was told my room wasn't ready and that the staff couldn't handle the situation well. The restaurant service was also lacking, which was disappointing.
Location
5.0
The hotel's location is great for shopping, though remember that most places close at 10 PM. It's very convenient to have everything nearby.
Dining
5.0
Breakfast was decent, which was a plus, but the overall dining experience let me down due to slow and unwelcoming service in the restaurant and bar.
Facilities
5.0
The hotel offers essential services like housekeeping and laundry, but the quality of these services could definitely be improved.
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